Support

Last updated: 2026-04-20

Contact

Email: support@roundrix.com

Please include your app version, device model, iOS/watchOS version, and a short description of the issue.

Frequently Asked Topics

Sign in and account recovery.

Purchase restore and subscription questions.

Apple Watch connectivity and workout sync behavior.

Feature questions about timer modes, presets, and history.

Response Window

We aim to reply within 2 business days.

For billing incidents, include screenshots of App Store receipts if available.